Job Information
Branch Manager Health Insurance (Bulawayo)
Proserve Client 59 Days Ago
Job Type: Full-Time
Duration: Permanant
Job Salary Range: $ - Negotiable
Job Category: Insurance
Sub Category:
Job Shift:
Posted: 19-11-2020
Minimum Education: University Degree
Degree Title: Sales & Marketing, IMM, Business Admin
Minimum Experience: 4 Years
Age: -
Job Status
Job Status: Sourcing
Start Publishing: 19-11-2020
No of Jobs: 1
Stop Publishing: 30-12-2020
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Reporting to the Operations Executive, the successful candidate will be responsible for the following:Nurturing, guiding and assisting all employees where required, in order to maximise productivity, and establish a culture that inspires employees to give of their best at all times.
Ensuring maximum customer satisfaction through fast, friendly and effective customer service
Identifying new markets, making sales plans for existing markets for the branch
Coordinating the placement of human capital resources for the execution of the Company’s operational plan for the branch.
Coordinating the development of a Service charter between the Companies and the client, as well as service providers.
Making recommendations using gathered market information
Assisting CRM in implementing their programmes as per set annual calendar for the branch.
Monitoring client servicing and takes corrective action to amend complaints of clients in liaison with CRM.
Coordinating the negotiating of terms of agreement e.g. waivers, rates and benefits.
Ensuring and monitoring employee performance, the performance appraisals as per the Company standards and procedures.
This position is responsible for the servicing and implementing the company’s strategy in the Western region


Degree in Sales & Marketing, IMM, Business Administration or a related qualification
Master degree is an added advantage.
4 years’ experience at supervisory level in an insurance related environment is preferable.
Customer service orientated.
Provide effective and efficient administration






Prefered Skills

Must be proficient in the three main languages (English, Shona and Ndebele)
Must possess exceptional people and negotiation skills for interactions with different stakeholders
Work with minimal supervision
Strong business acumen with sound commercial judgement
Able to handle multiple tasks and maintain control and order over same.
Effective communication and customer services skills
Customer service orientated.
Provide effective and efficient administration






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