Articles
Latest From The Proserve Blog
Corporate mergers: A blessing or curse for employees
In simple terms, a merger is when one company agrees to combine with another to cut costs, getting access to certain markets or reducing competition. From a business point of view, benefits of such mergers can be manifold in view of the ever-changing market boundaries...
A systematic approach to talent management
I have often come across the term Talent Management stated as a critical driver of organisational success. But really what is it? Does it exist in our organisations or it’s a nice to have in our strategic narrative? Firstly, here is one of the commonly used...
Quality circles an important but often overlooked initiative
Quality Circles were conceived in Japan in 1962 as a forum for discussing ways to improve quality of products. Typically, 8-10 employees including the Supervisor from the same workshop doing similar work join together as a group with clear objectives to improve...
Making effective employee selection decisions
The word “interview” is derived from the Latin language which means “see each other.” It is a process to get to know each other and also to select and recruit a candidate for a job. Thrill and Bovey (1987) refer to it as a planned conversation. Selection processes...
The significance of job titles
Over the years I have learnt not to take job titles at face value. Ideally job titles should accent the scope, responsibilities and hierarchies within an organisation as well as show reporting relationships of staff members, but I have come across job titles that are...
A business case for building a career resilient workforce
Most people remember fondly the days when companies used to offer lifetime employment and long service awards that spanned over 25, 30, 35, 40 years and above. All the Generation X employees who worked for these companies were assured of at least a measure of job...
Role of training in organisations
Training and development as strategic imperatives play a crucial role towards the growth and success of a business. Training is said to have taken place when employees have learnt new skills and acquired knowledge, attitudes and behaviours needed to meet business...
Traits of difficult bosses
I usually challenge leaders to be someone’s ‘best boss’, but I thought it could be valuable to also look at the contrary. It is important to acknowledge that what may be construed as attributes of being difficult by one individual may not be perceived the same by the...
How to communicate with subordinates
Today’s leadership needs to appreciate that the key to better performance is better communication. Experience has shown that leadership and various management initiatives are premised on one common factor, sharing of information for the benefit of the organisation,...
Helping employees plan for retirement
It is no secret that impending retirement can be stressful for employees. The statement is very true if the employees and organisation have not carefully considered the financial and emotional implications of retirement. Employees world over, are now more conscious of...

